Contact Us
General Mail
Use this form to send messages to our general email box. Emails are read daily, delivered to the designated party and responses completed within a 48 period. Please do not include personal information (Social Security number, date of birth, banking information, etc.) in general inquiries.
Office Hours
Monday thru Thursday - 8:30 AM to 7:00 PM
Friday’s - 8am to 4pm
SOAP - 8:30 AM to 3:30 PM Daily
MID - By appointment - Groups run Monday - Thursday 5:00 PM and 7:00 PM
To schedule an appointment or reach any of our team members/programs please call (978) 459-8656 and dial the following extensions:
Initial Evaluation Paperwork/Referrals - x110 or x111
MID (MA Impaired Drivers) Program - x113 or MID@lowellhouseinc.org
SOAP (Structured Outpatient Addiction Program) - x142
Residential Programs - x129
Finance & Billing Dept - x118
Human Resources - x115
Administrative Office - x125
Facilities Manager - x137
Narcan Information - x140
Sheehan Women's Residential program please call (978) 640-0840 or (978) 640-0839
Men's Recovery Home please call (978) 459-3371
Recovery Café Lowell please call (978) 677-6087
Tower Hill please call (978) 655-8752
Zack’s House please call (978) 455-8516
Or you may place an email in our general mailbox (to the left) and we will get back to you in 24-48 hours.
Snow emergency: After 6:15 a.m., call the main number at (978) 459-8656 and listen to the recorded message for updates on weather delays and closures.
101 Jackson Street
Lowell, MA 01852
Fax 978-937-2559
Note: Please do not send resumes or employment-related inquires to the general mailbox. Please use the Careers link. For assistance on an urgent matter, please telephone our main number in Lowell MA, and your call will be directed appropriately.